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Elevate Your Business with Social Link: A Top Marketing Agency in Nashville

Are you looking for a marketing partner that can help take your business to the next level? Look no further than Social Link, a leading marketing agency in Nashville that offers a range of services to help businesses build their brand and reach new customers.

At Social Link, we believe that every business deserves a marketing strategy that is tailored to their unique needs and goals. That’s why we offer a full suite of services, including branding, web design, SEO, social media marketing, and more. Our team of experts has years of experience working with businesses across industries, from healthcare to finance to hospitality, and we’ve helped our clients achieve measurable results and sustainable growth.

What sets Social Link apart from other marketing agencies in Nashville? Here are just a few reasons why we’re the right choice for your business:

  1. We take a data-driven approach to marketing. At Social Link, we don’t believe in guesswork. Instead, we rely on data and analytics to inform our marketing strategies and ensure that we’re delivering measurable results for our clients.
  2. We’re committed to collaboration and communication. We know that effective marketing requires open communication and collaboration between our team and our clients. That’s why we prioritize transparency, regular reporting, and ongoing communication throughout the marketing process.
  3. We offer a range of services to meet your needs. Whether you’re looking to build your brand, increase your online visibility, or drive more leads and sales, Social Link has the expertise and resources to help you achieve your goals.

Our Services

At Social Link, we offer a wide range of services to help businesses of all sizes and industries succeed in the digital age. Here are just a few of the ways we can help elevate your business:

  1. Branding: Your brand is the foundation of your business. At Social Link, we can help you develop a strong brand identity that resonates with your target audience and sets you apart from your competition.
  2. Web Design: Your website is your online storefront, and it’s often the first impression that potential customers will have of your business. We can help you design a website that is visually appealing, user-friendly, and optimized for search engines.
  3. SEO: Search engine optimization (SEO) is essential for businesses that want to improve their online visibility and attract more traffic to their website. Our team of SEO experts can help you develop a customized strategy that includes keyword research, on-page optimization, link building, and more.
  4. Social Media Marketing: Social media is a powerful tool for building your brand and engaging with your target audience. Our social media marketing services can help you develop a strong presence on platforms like Facebook, Twitter, and Instagram, and leverage these channels to drive traffic and sales.
  5. PPC Advertising: Pay-per-click (PPC) advertising can be an effective way to reach new customers and generate leads and sales. Our PPC experts can help you develop and manage campaigns on platforms like Google Ads and Bing Ads, ensuring that you get the most bang for your buck.

Why Choose Social Link?

When it comes to choosing a marketing agency in Nashville, there are many options to choose from. Here are just a few reasons why Social Link stands out from the crowd:

  1. Experience: Our team of marketing experts has years of experience working with businesses across industries. We’ve seen it all, and we know what it takes to help businesses succeed in today’s competitive digital landscape.
  2. Results: At Social Link, we don’t just talk the talk. We walk the walk. Our team is dedicated to delivering measurable results for our clients, and we have the track record to prove it.
  3. Collaboration: We believe that the best marketing strategies are developed through collaboration and communication. That’s why we work closely with our clients throughout the marketing process, ensuring that we understand their unique needs and goals and can tailor our services to meet them.
  1. Transparency: We believe in transparency and honesty in everything we do. That means providing regular reporting and updates, being upfront about costs and timelines, and always being available to answer any questions or concerns.
  2. Customization: At Social Link, we know that every business is unique, and there is no one-size-fits-all approach to marketing. That’s why we offer customized solutions tailored to each client’s specific needs and goals.

If you’re looking for a marketing agency in Nashville that can help take your business to the next level, look no further than Social Link. Our team of experts has the knowledge, experience, and dedication to help you achieve your marketing goals and grow your business. Contact us today to learn more about our services and how we can help you succeed.

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Thank You from a VirtualAF CEO

“You’ve got to start with the customer experience and work backwards to the technology.”

As Social Link grows and drives forward with a beta launch of its first software product since the beginning in 2009, it seems like now is a good time to revisit our vision as Jobs brought to light in this video.

The obvious customer? Our business clients. Without them we would not been able grow and learn how to adapt to a variety of industries in 27 states and four countries. They’ve taught us to be disciplined, remain humble, and keep us sharp. For that we thank you!

The not so obvious customer? Our team. They’ve taught me about loyalty, growth, and unity. Without their support and alignment in Social Link’s vision, none of this would be possible. Thank you (current and past) for being the best VirtualAF team I could ask for. Your dedication and commitment is what gets me out of bed in the morning and keeps me up at night.

Social Link is focused on changing the way people work. We look to provide the tools and resources to employees for freedom to do what they love from anywhere there is an internet connection…and to clients for accessibility to their marketing team and business assets whenever needed.

Join us today and try the desktop version of our beta platform at https://app.sociallink.com. Look for it in your mobile app store in just a couple of weeks.

Brady O’Rourke

VirtualAF CEO

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Virtual Marketing Departments Are the Future. Here’s Why.

What comes to your mind when someone mentions a market? Of course, you will visualize a place where suppliers have brought their wares for sale and consumers flock to pick and buy what they need. That is as far as a non-specialist would go. From a professional marketing perspective, the marketplace involves more than buying and selling. A marketer should not only know their product and target consumers but also be able to outsmart the competition. Marketers of the future must be well conversant with emerging trends, changing cultures, working without barriers and this is the point where virtual marketing enters the foray.

Why are these departments the future of advertising? Below are the specifics.

Independent thinkers not constrained by space

People who work independent of in-house marketing departments have better thinking and problem-solving ability. Their exposure to working with different clients helps them develop an unusual understanding of concepts. Working from a remote location enables you to use your mind without barriers or constraints. You do not get stuck in a cubicle sitting and waiting for instructions. Besides, sitting in surroundings that inspire creativity yields more fruits than one would ordinarily expect when working from an office. Virtual marketing departments helps a professional touch base with marketplaces and interact with technology that makes it happen.

Fearless and open-minded risk takers

Established companies are now adopting the approach of harboring virtual marketing departments where no employee needs to come to the office. Remotely working people are productive since:

  • They have more exposure than their indoor peers
  • They can take risks without fear
  • Work in a stress-free environment
  • They are an open-minded lot

Look at in-house marketers, do they have time for learning about the latest brand promotion, content curation, SEO or social media interaction? You bet they do not. How can they when there are mountains of daily tasks that leave them with little room to evolve, change and grow?

Massive investment in trending and current tools

On the contrary, virtual marketing deparments allows agencies the opportunity to invest their time and monetary resources in learning about trends, technologies and existing options. They have endless learning opportunities and do not charge you anything extra for this. Recall that at the onset, we mentioned something to do with working remotely. Not having a physical office helps channel the resultant savings to clients.

No fretting over marketers’ salaries and benefits

Looking at marketing from a cost perspective, marketing professionals do not come cheap. If you decide to hire a fully-fledged team here’s a sneak peek of what you might need:

  • Web designer
  • SEO marketer
  • Graphic designer
  • Marketing manager
  • Social media manager
  • Content writer

If you decide to pay these professionals a salary, you cough up to between $300,000 and $400,000 a year. Mark you, these are only the basic emoluments. There are other staffing costs such as training, paid vacation and health care. Hey, do not forget days where you lose productivity when employees call in sick and those that go on maternal leave. Virtual marketing department professionals do not cost this much. Instead, an agency will negotiate a retainer or stick with agency commission.

Tapping into the hitherto discovered internet potential

Much of brand promotion these days takes place online; that is an undeniable fact. Here then comes the problem; the internet is home to billions of websites and a similar number of information-hungry consumers. How do you draw their attention? Some of the tactics you need include:

  • Newsletters
  • Posting key-word optimized blogs
  • Banner Ads
  • Running online events to gauge customer interest
  • Creating content that links your URL
  • Converting leads to sales

The result is that you not only get traffic but you also need to use it valuably and quickly. In-house marketers may find it overwhelming since they must keep shunting from strategy to monitoring and evaluation. However, leave this task to a virtual team, and you will be surprised at the results.

Virtual marketers as a one-stop shop

For any campaign to succeed, you cannot separate marketing and strategy. A virtual marketing department offers you:

  1. Top-notch Communication

If you want to grow your customer base and increase sales, you must keep differentiating your value. Sadly, if customers are unaware of the added benefit, they remain adamant. Assume that you are in the soft drinks industry and would like to offer your product in a slightly higher quantity but at the same price. Your target consumers need to know this, and it can only come from a carefully executed strategy.

  1. Analysis of the market

To understand your market, you must go out of your way and conduct market research. Part of it involves interviews, questionnaires and brand activations. If done intensely, the feedback helps in understanding what customers want. Moreover, you can use this information in tailoring your strategy in future.

  1. Development of advertising tools

One of the principles of marketing is to keep bombarding your prospects with brand images and information. You could use print or TV ads, digital signage, billboards and online banners. As the people on the ground, virtual marketing departments help you create content that targets your niche or audience explicitly.

  1. Search engine optimization (SEO)

Building a website is a step in the right direction. However, you should not sit comfortably thinking that you have now hit a goldmine. The site needs optimizing, i.e. getting the consumer to find it in an online search. Marketing professionals use different approaches for this, but the most basic is by use of keywords.

  1. Management of advertising budgets

Usually, businesses set aside enormous budgets for marketing purposes. Unfortunately, much of this ends up getting wasted owing to poor strategy, using unnecessary media and targeting the wrong people. However, virtual marketing departments help cut you the slack by devising well-researched and meaningful advertisement. You may have good ideas but fail to capture the right channels. Part of the dilemma could be:

  • How do you get your ad to run on TV?
  • Must the advertisement be on TV, why not radio?
  • Is internet a better option than other channels?
  • Would a billboard do any better?

To answer these questions, professional marketers have in their stable media managers, planners, executives and buyers. Since they engage with media platform owners on a day-to-day basis, they can expertly identify what serves you best. Besides, you stand to benefit from discounted rates and well-placed ads where target audiences will see them. Such an approach saves you money and yields better returns on investment.

Independent contractors, reduced operating costs

With a virtual marketing agency running your advertisement needs, you save a great deal of business operating costs. First, there are no full-time employees to keep in mind. Second, you do not have to worry about salaries, medical care and other benefits. Running an advertising campaign involves other costs like the use of graphic design software, shooting a TV commercial, photography and so on. Marketing agencies either have these resources or know where to find them cost-effectively. Since they engage these services on a large-scale basis, you do not spend much money as compared to what you could have paid if you went out solo.

Wrap-up

The fact that virtual marketing departments are the future of advertising is not in dispute. Remotely working marketers are free-minded people who are not held back by rigid rules in an organization. They are free to brainstorm and try different things before finding out what works. At the same time, they are not afraid of taking risks. You have nothing to lose here since you are a recipient of the final product.

The future of marketing belongs to those entrepreneurs that have invested in the right tools that have kept up with the present times. Moreover, rental office space can be costly and inconvenient. Virtual marketers are flexible enough and can work from anywhere if they have laptops and fast internet connectivity.

Regarding remuneration, marketers command high rates. Hiring your in-house team is costly and could pose an organizational challenge. However, with an independent group for your assistance, it is none of your business how they manage their affairs. All you care about is that they deliver on the agreed objectives.

The internet remains mostly untapped. From where you sit as a business owner, there are areas you have never ventured into and perhaps, never will. A virtual marketing department brings together talented individuals who are at the top of their game. Each one is a specialist in SEO, social media, graphic design, ad placement, analytics and so on.

Besides, these professionals are like a one-stop shop where you get everything you need under one roof. Once you hire them, you not only enjoy economies of scale but also stand to benefit from a wealth of experience in a cost affordable way.

You can, therefore, see why virtual marketing departments are the future. Advertising is dynamic such that what works today may not be viable tomorrow. You need people that keep adapting to change and innovation. Of primary concern is getting value for money without spending more than you had initially budgeted.

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8 Reasons To Hire A Virtual Marketing Agency

Running business operations requires much effort and time. It could leave you exhausted and at times, you end up with little or no enthusiasm. To avoid burning out just when you badly need results, you need to outsource some of the critical functions. Presently, everyone has embraced digital technology, and if your entity is not in line, you may end up lagging behind in your line of business. However, computer-driven media does not necessarily mean ditching the old platforms such as print media. Nonetheless, marketing can take many forms, but it is the digital ones that have a high potential for results.

How virtual agencies work

As the name suggests, virtual marketing agencies do not operate from a brick and mortar office. Every professional hired by the entity works remotely, but they are all interconnected online. If one has got internet linked via back office software, the workflow does not get interrupted. However, from time to time, the team needs to, and they do indeed meet up to map out their clients’ strategies. Their meeting place can be anywhere from your boardroom to a coffee break at an eatery.

Remain relevant

Whether you have any marketing background or not, you don’t need to be told that you must carry out intensive industry research. Launching a campaign of any magnitude without studying consumer behavior can have a severe backlash. You must understand the industry. Take for instance the print magazine that people used to love. Most of them have now stopped publishing hard copies and have moved their publications online. If you are in this sector, it would be detrimental to continue churning out volumes of papers and taking them to newsstands. Few people will buy them, but there are millions of readers online. Marketing agencies know about these developments and can guide you on the right strategies to adopt.

Does this leave you feeling scared of losing out in the competition? If so, there are compelling reasons for you to hire a virtual marketing agency.

 

You tap into the endless creativity

Virtual marketers can be a weird lot. If you have never met them, you should walk into their offices one day. They are the type of guys that come to work dressed in rugged jeans and t-shirts. You hardly see creatives adorning in suits and ties. However, you should not mistake this for a fun club since these are some of the most talented people you could ever meet. Their diversity regarding education and work experience makes them the go-to persons. Furthermore, their technological know-how and innovation in solving problems are second to none. Their teams come fully equipped with:

  • Creative directors
  • Skilled graphic designers
  • Copywriters
  • Media buyers
  • Media planners
  • Office assistants

 

Competitor evaluation

Virtual marketing agencies have an in-depth knowledge of the market where businesses operate. They know the approaches that work as well as those that do not. Following an intensive interaction with different clients, they can quickly adopt strategies that can easily turn around your fortunes. Take for instance campaigns that target millennials. Placing print ads for such a group might result in their getting ignored. However, buying media on online social platforms will get the attention of these youngsters. Only an outsourced agency can evaluate and know this. The marketers will:

  • Help identify where your target audience hangs out
  • Determine the most appealing content
  • Streamline your campaigns on social media
  • They research on keywords, analytics and search management

 

No staffing headaches

To succeed in your marketing efforts, you must be consistent. An employee who suddenly falls ill when you are running a crucial campaign can ruin everything. That person who takes leave of absence for unavoidable circumstances could be the best that you have. For example, he or she might be the only one who understands how to curate content and optimize blogs. Besides, the timing of their leave could coincide with an important festive season when you had hoped to cash in on consumer spending. With a marketing agency, such worries do not exist.

  • No need to carry out recruitment, the agency hires its team
  • Agencies have their way of dealing with staffing issues
  • If one of their employees falls sick or goes on leave, that becomes none of your concerns
  • With a virtual agency by your side, none of the matters affecting employees can bring your campaigns to a halt. You expect them to deliver come rain or shine

 

Data analysis, monitoring and research

Following the emergence of internet platforms, there is a high potential for gathering data and analyzing it to your advantage. An in-house team may not be of much help here. However, digital marketing agencies go out of their way to study and gather market information. They finance or procure data on consumer behavior. Out of the results, they identify trends that help in understanding why people opt for product B as compared to C or the other way around. With such feedback, virtual marketing agencies, can restructure your web content and ensure that prospective clients visit and engage your company by buying your product or service.

  • All you need is develop key performance indicators and share them with the marketers
  • They then figure out performance against your measures
  • Agencies identify metrics that they can monitor in different channels
  • They provide you with reports on a monthly, bi-monthly or quarterly basis

 

No training needed

Agencies come fully equipped with a team of content writers, web developers, marketers, media monitors, graphic designers, SEO professionals, you name it. If you were to hire all these yourself, it could end up being a huge gamble or counterproductive. Moreover, such people may take time to fit into your organization’s culture. This is not the case with an outsourced marketing agency. They come fully loaded with a skilled team that is passionate about what they do. You do not need to take them for seminars or hire people to train them. On the contrary, they are always ready and raring to go; all you need is to give them a little shove by way of a briefing.

  • You save money that could have gone to staff training
  • The company saves time that could have gone towards arranging for seminars
  • There is no need to invest in software

 

The aspect of an outside perspective

Employees working inside an organization may not have a wide knowledge of what goes on outside. On the other hand, someone could be having brilliant ideas but holds them for fear of making his or her bosses look bad. Marketing agencies consist of people who brainstorm consistently and come up with solutions on how best to achieve results. They approach your problems from the outside view; a consumer’s eye. It might be difficult for you to ‘step out’ of your organization for a while and look at it from the other side. Virtual marketers are your best bet.

  • You eliminate bias and promote out-of-the-box thinking
  • People no longer remain frozen in the notion that they can keep doing things the same way as before
  • An outsider sees things differently since they do not know you or any of your employees

 

Helps you focus your energy where needed

Running successful online marketing campaigns requires hiring an experienced and deeply motivated team. Plus, you need to re-focus your attention towards ensuring that the new hires understand what you do on a day-to-day basis. All this takes time and you could spend much money on in-house training. Your efforts could result in strained resources and reduced profits. Why not let a virtual agency take the burden? The resources you could have spent can go a long way towards growing other aspects of your business. With an outsourced marketer, you only must appraise them on your needs, objectives and timelines. You need not train or manage anyone.

  • Running a business requires your commitment, time, and energy
  • Agencies have all the time to run marketing aspects on your behalf since that is their area of specialization.
  • They take time to understand your business and deploy measures for the right marketing tactics

 

Reduces costs significantly

When faced with the prospect of outsourcing or grooming an in-house team, many organizations make comparisons and opt for the latter. However, you eventually realize that a virtual agency is less costly. Do you know why? Part of the reason is that these agencies do not have physical offices. Their employees work from home most of the time. They can even meet at a coffee house and develop a strategy in no time. As a result, they charge you a retainer or commission that is much lower than what you would have paid your internal team. Another cost aspect is that you need not subscribe to marketing tools available online. Most agencies already have them.

  • Virtual agents do not have to work from an office
  • They pay no rent for use of premises
  • No need for them to buy furniture or office equipment
  • Every team member works from the comfort of their home or wherever they feel most productive
  • Part of their cost comes from internet subscriptions or online coordination tools
  • They pass these benefits over to their clients through reduced fees

 

In a nutshell

Many companies prefer to hire in-house marketers, and with good reasons. Part of this stems from the fact that insiders know the brand better than others. Besides, they live, breath and eat the organization’s culture which makes it hard for outsiders to match these aspects. However, having an external point of view helps expand your vision. The level of expertise found in virtual marketers is unmatchable. These are people drawn from the best pool of professionals in the industry. They bring with them unrestricted passion and the desire for results.

At the same time, outsourced agencies are more in touch with reality. They view your business from an outsider’s point of view and with no bias. Ordinarily, your in-house team may feel constrained by the fear of making you feel disappointed. Also, every so often, an employee will fall sick or take leave, and you cannot deny them this. It will be a massive setback if the person who goes away is the one you highly depend on to drive the advertising strategy.

Agencies have their unique way of procuring data from their peers or carrying out their research. They use an array of tools that would be expensive if you were doing it alone. Fortunately, they can leverage this by offering you up to date statistics that are measured and found to work. Hiring your team also means that you must take them through training and induction. Virtual marketers need none of this as they come fully equipped and only need a briefing on your expectations.

Running a business requires focus with no room for distraction. In-house marketers can divert your attention, and by the time you come around, you will have lost much ground to competitors. Agencies take and bear the burden for you. Someone else receives the beating and fights to get you ahead. In the meantime, you are more than happy to concentrate on your area of specialization. You only begin to see results trickling in as if by magic.

Every organization worries about cost minimization versus revenue maximization. Here, a virtual marketing agency is your best bet. Outsourcing your marketing work can significantly reduce your running costs. Since these professionals save money by way of not having a physical office, they pass these benefits to your company.

Lastly, by their position in the market, virtual agencies are more in touch with reality than you. They keep up with the current trends and are also on the lookout for emerging ones. Reputable agencies will tell you what strategies can work well in the present. They bring new perspectives into things you were doing before but yielding little or no results. They can determine where to find your audience and target it correctly. In the end, your brand remains relevant.

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Remote Graphic Designers Guide: 10 Ways To Task Manage

As a remote graphic designer so much is at your disposal. Creating tremendous and helpful graphics by hand or computer software requires great skills. As a designer, you need to have a set of guidelines that will help you give your best in your job. Combining art and technology to come up with great images and visuals that communicate and pass a great message is not that easy. However, with the right guides this task will be much easier. The industry of graphic designing evolves so fast. It is essential, as a remote graphic designer, to keep up with the latest trends to deliver excellent quality work to your clients. A task manager monitors and gives information about programs and how they work. Task management is an important aspect in any organization’s design work. This article covers 10 way to task manage.

 

Guide to task managing

Managing your tasks well as a remote designer will significantly help you to serve your clients well and provide services that satisfy them. Below are some tips on how to task manage your design work in order to deliver quality.

 

Create a working plan

Having a plan of work on how to handle various tasks within an organization makes it easy to achieve your targets. There are applications and software that you can use to create a work plan. With a work plan, it becomes easy to track the progress of your work.

 

Ensure continuous feedback

At every stage of your project, it is essential to notify your clients of your progress. Communication is vital. It helps you build trust with your client, which will in turn have positive impacts on your business.

 

Delegate work

At times, you cannot do all the tasks alone. It will be time-consuming, non-productive as well as energy-consuming. Delegating work or outsourcing some aspects of the project will help you deliver quality. You will not be responsible for every working detail of the project. On delegation of work, ensure that you give the job to someone who can deliver excellent quality. Ensure the person is credible and can offer quality within the set deadline.

 

Be smart in your strategy

Always deliver on what you promise. Developing an intelligent goal for your project is essential. Being strategic and focused on your project goal will help you provide quality professional work to your clients. Have measurable goals with a systematic process on how to complete the project. Being smart in your plans will help you manage your projects well. You will know how to give your clients best quality as you have a specific goal set to achieve.

 

Streamline your time tracking

Designing is a time-consuming task. If you do not keep track of time, it can be quite challenging to meet deadlines. Using great tools to track your time is vital for your business and the project you will be handling.  Taking time management issue seriously is critical to you when handling any piece of design work. If you took up a project and for some reasons you cannot meet the deadline, outsource some resources to make work completion easier and faster.

 

Assemble the tools to be used

To efficiently manage tasks as a graphic designer, you need a variety of tools and resources. Before you start up a project, ensure that you assemble all the resources necessary for your design. This will save time and help you in faster project delivery. It is a great way to keep you focused on the job that you will be doing.

 

Set and manage expectations

Not all projects will go as planned. As a virtual graphic designer, it is essential to establish expectations and control them. It is a great idea to have set strategies to handle any expectations that may arise when working on a project. Projects do not always go smoothly to completion. It is essential to be prepared for any outcomes of your project.

 

Consultation

You have probably heard of that old saying ‘No man is an island’. You might get stuck in your different tasks. We all do, and graphic designing is no exception. Feel free to consult with other graphic designers or any other person with technical design expertise. Do not let yourself suffer and have a headache while you can be helped if you ask for help.

From consulting, you can get great actionable tips that will make it easy to complete your projects. Joining forums with other graphic designers is essential. Asking and answering questions will help you know some things that otherwise you would not have known. This information can help you task manage.

 

Set a budget for your client

Many times we undervalue the quality of work that we deliver — this comes down to how much we charge our clients. As a graphic designer, you need to have a set budget that you will discuss with your client. Having a set budget will help you know how much technical skill input you will need to use in your task. It will also help you grow your business and motivate you, as you will be adequately compensated for your efforts.

 

Be flexible

Clients will at times need some additional work done on their project. As a way to manage the tasks, it is essential to be flexible with your terms of employment. However, ensure that the client pays for additional tasks that you deliver to them. Create room for additional tasks and adjustments in your work contracts with your clients. This is essential as it helps you present quality projects.

Graphic designing requires excellent art skills and technical expertise. Your projects can be time-consuming depending on what the clients want. It is advisable to embrace a great task management strategy as it plays a significant role in helping you deliver quality work on time. In addition, managing your tasks efficiently will boost your productivity and help you provide exceptional quality on all projects. With the above mentioned ways, you can be assured of much efficiency in your organization. As such, if necessary, you should consider hiring a remote graphics designer company for advanced benefits.

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Your Virtual Marketing Team and How to Manage It

6 Tips For Building Virtual Team Culture

At Social Link we live, work, and go virtual. Working as “your virtual marketing department” is better for our clients (faster access to top talent), better for our teams (liberation from cubicle hell)—and we’ve proud to say, it’s a lot better for everyone’s bottom line. Even so, it’s not without challenges, particularly if your company’s used to a highly formalized or communal environment. Here’s some best practices we use to keep our own virtual team in harmony.

#1: Know Your People

Going virtual means you spend far less time in meetings. That’s great, but it also means you have to make an extra effort to get the team acquainted with each other. Do they prefer working independently? Are they night owls or morning people? What’s their sense of humor?

Take time to get beyond the profile picture on your group chat. If you hear a dog barking in the background of your next conference call, don’t immediately ask them to mute—it’s a chance to learn more about an important member of their family.

Tactics: Create a Facebook group and encourage photos; post a question of the day and compare answers; devote the first few minutes of team calls to non-work matters.

#2: Keep All The Lines Open

Frequent check-ins are critical on a virtual team. Isolation is a motivation killer: it’s important to maintain one-on-one contact with individual team members, by phone as well as chat. This is particularly important in a creative culture, where freewheeling discussion often leads to unexpected breakthroughs.

Tactics: Take the call wherever possible; encourage informal conversations so you know what’s going on in everyone’s daily lives; take advantage of opportunities for face-to-face meetings.

#3: Make Them Talk to Each Other

For one-on-one conversations to be effective, they need to be happening in all directions. Encourage your team to look to each other for answers, take on task leadership, and collaborate on solutions.

Tactics: Maintain a dedicated conference line that’s available at all times; create a team chat room; designate subject matter experts so that your team knows who to call on various topics.

#4: Make Sure Everyone’s Seeing the Same Thing

To see is to know: this is how you’ll know if you picked the right collaborative tools. Meetings go much better if everyone on the call is able to share the screen.

Tactics: Join.me, TeamViewer, and Google Hangouts are all budget-minded options that facilitate screen sharing.

#5: Make Sure Everyone Speaks the Same Language

Just because you all use the same words doesn’t mean you speak the same language. To a developer, a “platform” is a set of software tools; to an advertising creative, a “platform” is a brand positioning. Your team members may be coming to you from vastly different work cultures, or even from different countries. It’s worth the time it takes to understand the fine nuances of each other’s terminology.

Tactics: Encourage overexplaining; ask people to explain their terms; choose a common term for everything and make sure everyone sticks with it.

#6: Always Be Consistent

Team members may be on different time zones. Some of them work in remote offices while others are used to working alone. People will inevitably develop independent working styles and you should encourage them to do so: that’s how you get great results. At the same time, remote teams function more effectively if they know what to expect, whether it’s the start time for a group chat or the folder where you find all the briefing materials.

Tactics: Don’t cancel a meeting if there’s nothing to discuss, just keep it short; make sure everyone knows before meetings what part they’re expected to play, and how to prepare.

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